Friday, September 21, 2012

The Three Elements - will, intellect, soul


Force of the will, force of the intellect, force of the soul – Carl von Clausewitz,  1820

 In the face of seeming overwhelming  odds, we call upon our humanity to  master the wrath of forces that hinder us from our purpose. Aut viam inveniam aut faciam, either I shall find a way or I shall make one echoes in history after 2000 years as the greatest tactician of ancient crosses a formidable stretch of cold mountain slopes in Europe to stand undefeated in enemy territory.  Though forgotten in the course of time, the battles fought by Gen. Hannibal Barca in Roman territory are pages sought to be mastered by students of modern warfare; and by students of People Management. To touch upon the souls of man, their intellect and the power of the will – we can turn ordinary people into giants. Thus we have given Honorary names to greatness in our times as we honor and admire the greatness of our business tycoons and heroes who have demonstrated the best in our humanity – resilient, principled and courageous despite challenging situations. The ability to snatch victory from jaws of defeat; the ability to make stepping stones out of once adversities; to be roused by obstacles rather than discouraged.

Before we may breakdown in simple and understandable terms  the operational aspect of these Three Elements,  let us be  reminded that – will, intellect and souls is simply a manifestation of our basic humanityavailable to every man which can be found only through sincere and informed discernment.  Which reminds me of a process very much promoted by the Jesuits.  Growing within the Ateneo community in CDO, I have grown to appreciate the process of discernment through the experience and exposure I went through in the Ateneo de Cagayan academe. Recollections, retreats, one on one discussion with Fr. Cuna, silent retreat in the Malaybalay Jesuit Retreat house with Kuya Jong and Chapel Aides family, reflection exercises with our Jesuit mentors, Sunday masses and prayer meetings, I have found myself in Xavier University – Ateneo de Cagayan.  Over and above my educational requirements, my first experience of exercising my will, intellect and soul was during my college years.  Aspiring for the CSG Presidency of 1995, aspiring for a landslide victory of Alyansang Atenista of 1996, aspiring to be a good christian in my service at Chapel Aides, aspiring to be a good son by maintaining a Scholarship and excellent grades. Cura personalis and Magis have impacted on me in my 11 years in the Ateneo. 

Let us discuss in detail the anatomy of the Three Elements within the scope of Marketing Management by specifying  7 competencies needed in operation.

Passion for Excellence. Force of the soul.
Achievement Orientation. Force of the will.
Analytical and Learning Capability. Force of the intellect.
Strategic Orientation. Force of the intellect.
Inter/ Intrapersonal Skills. Force of the soul.
Leadership Orientation. Force of the soul.
Creative Thinking. Force of the intellect.

7 Competencies reinforced by historical appreciation, experience and technical competence in selling and management which include skills in communication, influencing, planning, leading, organizing, controlling, and continuous improvement.  Historical appreciation in gaining wisdom on best practices of the past and mistakes to be cautious about.  As they say,” wise men learn from others mistake and fools from their own”.  History as how Pop Cola menaced Coca cola during its RFM days; how C2 penetrated the Ice Tea market with its exceptional maneuver on the bottled, low cost category; how cobra captured the minds and imaginations of Filipino consumers with its bottled energy drink as Lipovitan and Red Bull sat on their laurels; how selecta grabbed the market leadership from Nestle in less than 5 years of operation; how PM failed to check Fortune Tobacco with its Sterling low cost brands; how splash failed when it tried to copy the processes of Unilever; how kopiko penetrated a coffee market when other brands failed as San Mig and Great Taste – magnificent! ; how Monde Nissin succeed in grabbing shares of Quick Chow demonstrative of Clausewitz principle of Urban Strategy – concentrating all resources in the urban warfare as rural will eventually fold out as the natural course of things is for the center to influence the surrounding territory.

This exceptional accounts of marketing maneuvers are illustrations of Passion for Excellence and Competence demonstrative of will, intellect and soul. Indeed, a Marketing Manager given the right opportunity can move mountains and heavens with the right amount of will, Intellect, and Soul . Opportunity would mean – the right company, the right leadership, the right family, the right time, a conducive environment.