competence - Creative Thinking

 
Creative Thinking

·         Innovation

·         Develops new insights into situations.

·         Applies innovative solutions to make organizational improvements.

·         Creates an environment that encourages creative thinking and innovation.

·         Designs and implements new or cutting-edge programs and processes.

·         Demonstrates resourcefulness

·         Demonstrates analytical skills in evaluating root cause.

Situaner: When a victory is achieved, the skilled commander does not repeat his tactics but respond to circumstances in an infinite variety of ways. As water has no constant form, there are in war no constant conditions.A salesperson must be creative enough to respond to circumstances in an infinite variety of ways.

Skill Builder Program:

1.       Brainstorm exercise with solution conceptualization as key process. Provide more than one great solution to a given problem.

2.       Facet Exercise. Be able to provide different perspective in a given problem.

3.       Present a hobby, toy, book or object of interest in the group.

4.       Overhaul and innovate a traditional activity of an organization. Focus on concept and  process innovation.

5.       Join a fund raising committee and help conceptualize a fund raising program using the limited resources of the organization.

6.       Maintain a Journal. “Think out of the Box” exercise Productivity. Provide unique solution regardless of given standards. Individual must be able to defend his creative concept.

7.       Improve a process or procedure that is inefficient or out of date.

8.       Observe a consumer behavior and technological trend and conceptualize 10 business opportunities that can be developed from it.

Illustration:

Ariel, a booking salesman, is briefed by his Supervisor of a “make or Break” command to hit the numbers. As a seasoned salesman, his supervisor, expect only the best of Ariel’s creativity. Ariel adopts a number of spills to negotiate his way around the impossible situation:

1.      he negotiates 30 scooping stations around his area

2.      he creates a situation to motivate his customers to load

( i.e. mam magkaka ubusan daw po sa month end I have only 30 freezers allocated sa mga customer ko. I have prioritized you. I can give you the accommodation if you want na hindi kayo maubusan ) We tend to realize in

3.      he introduces an ice cream shake concept among the schools in the

area thereby motivating consumptions.

4.      To fill in the gaps, he selects his closest accounts and ask them to allow him to use his competitors freezer for his protection booking.